Thursday, January 05, 2006

Power to the callers!

This man is a consumer's hero. According to today's Washington Post, he's published this handy dandy cheat sheet to allow those of us who hand over substantial sums of money to businesses and pay taxes to actually speak to a person at said business or government agency.
Now they can't hide. They can still be rude and unhelpful, but they can't hide. I love me some Internet.

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